Privacy & cookies policy
If you have any queries or requests concerning your personal information please see the customer service details below.
Tesco Diets requests personal information when you sign up for our services, including your name, email address and other (mainly health-related, eg physical condition) information in order to provide you with a personalised programme. Tesco Diets also collects other information about your use of the service and the CloserDiets.com site. This information (excluding details of payment cards used, which are only handled by a secure online payment agent) is provided only to Tesco Diets.
Tesco Diets also monitors customer traffic patterns and site use in order to improve the service provided. However, information that can identify a visitor, such as a name or address, is not collected in this process, nor does Tesco Diets require disclosure of such information, unless the customer subscribes to the service.
You are solely responsible for maintaining the secrecy of your passwords and/or account information. Please be careful and responsible whenever you're online.
Use of your information and your preferences
Tesco Diets will use your information to:
- provide and improve its services;
- understand customers' shopping habits;
- contact you with offers and information about CloserDiets.com products and services; and
You can opt-out of receiving promotional communications (from Tesco Diets or selected third parties as described above) at any time by visiting www.CloserDiets.com/remove, and changing your preferences.
Please note that there may be instances where it may be necessary for Tesco Diets to communicate with you, in any event, for administrative or operational reasons relating to the CloserDiets.com site.
Disclosures of your information
Tesco Diets would like to reassure you that your details are safe and, Tesco Diets will never release your details to other companies for their marketing purposes.
Tesco Diets may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.
Other web sites
In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
Persistent cookies - these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you greater control of the advertising you see.
Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Tesco Diets holds about you, please write to Tesco Diets at the following address:
Unit 5, Roof Garden Office, Clare Hall Shopping Centre
Malahide Road, Coolock
Dublin 17, Ireland
How to reach us
Please relay any questions you may have pertaining to our above stated policies to our customer service department on:
If you have any queries please contact firstname.lastname@example.org
By telephone: – 0845 0822 442
By post: Closer Diets, Closer Diets,
Unit 5, Roof Garden Offices
Clare Hall Shopping Centre